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Case study · Live engagement

Real Results for a Miami Med Spa

A Coral Gables med spa came to us with 124 five-star reviews, a loyal patient base, and a Google Business Profile that was leaving patients on the table. Here's what happened in 3 weeks.

The problem

1 Google category. 11 services listed. Generic Q&A copy that wasn't driving clicks. Posts that weren't optimized for local keywords or booking. No call tracking. Invisible on AI platforms. Zero way to measure how many patients were calling from Google.

What we did

  • Expanded GBP from 1 category to 4 and 11 services to 60+.
  • Rewrote weekly GBP posts with local keywords and booking CTAs.
  • Optimized the existing Q&A section: replaced generic copy with real patient questions designed to drive clicks and appointments.
  • Rewrote service pages with local keywords and FAQ content.
  • Installed call tracking to measure inbound patient inquiries.
  • Claimed and optimized 12 directory listings for NAP consistency.

The results: 3 weeks, zero ad spend

Phone inquiries
Before: 6 / week
After: 18+ / week (6×)
GBP categories
Before: 1
After: 4
Services listed
Before: 11
After: 60+
AI visibility
Before: Not tracked
After: #1 on Perplexity for 'best botox in Coral Gables'
Directory presence
Before: 1 platform
After: 12 platforms

"6× more phone calls in 3 weeks - without spending a dollar on ads."

Want to see what we'd find for your practice?

We'll run a free audit of your Google Business Profile, local search visibility, and AI recommendation presence - and show you exactly where you're leaving patients on the table.

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